Professional Services
Your research partner in gaining the competitive intelligence edge
From organizational reporting to custom EDOS configurations and beyond, our team works alongside yours to surface better data and free your staff to focus on what matters most. Task us like an internal research team.
We work with your team to produce reports, analyses, and competitive intelligence unique to your organization or needs.
We configure, migrate, and build so your team gets a system that fits from day one.
We stay with you — producing annual reports, recurring documents, and deliverables on your schedule or cadence.
Research & Advisory
An R&D team that works on your terms
Most economic development organizations don't have a dedicated research team — and hiring one isn't always in the budget. We fill that gap. Task us with the research, reporting, and analysis your team needs but doesn't have bandwidth to produce.
Organizational Reporting
Automate or task us with the repetitive reporting that consumes your staff’s time. We configure our R&D team or our EDOS platform to generate reports tailored to your organization — board presentations, annual impact reports, regional scorecards, and more.
Research & Process Design
We work with you on your existing research templates or wish-list deliverables, as well as your current processes, to design standardized approaches for research reports or workflows within our EDOS platform.
Research Advisory
Our team brings economic development expertise to every engagement. We advise on how to track regional scorecards, build competitive intelligence frameworks, benchmark your programs, and make data-driven decisions — the kind of guidance that typically requires a dedicated research team.
EDOS Platform Solutions
Software configured around how you actually work
When you're ready for a platform, we don't hand you a login and wish you luck. Our team configures EDOS to fit your workflows, migrates your data, and trains your staff — so the technology works for you from day one.
Data Strategy & Migration
Whether you’re consolidating spreadsheets or migrating from a legacy CRM, we handle the full data lifecycle — auditing, cleaning, mapping, and importing your records into EDOS with zero downtime.
Custom EDOS Solutions
Your programs are unique. We build custom dashboards, forms, scoring models, and workflow automations within EDOS that match exactly how your organization operates — informed by our R&D team’s understanding of what you actually need from your data.
Training & Enablement
We don’t just build and leave. Our training programs ensure every user — from analysts to leadership — can confidently use EDOS to its full potential, with ongoing enablement as your team grows.
How we work
An engagement model built around your pace
We work in phases so you see value early, not after a year-long implementation. Every phase ends with something your team can use.
Discovery
We review with your team to understand your goals, identify friction points, and determine where research or technology can make the biggest difference.
Design
Together, we map the ideal future state — processes, data models, dashboards, and reporting cadences — through our R&D team or within EDOS.
Build & Deliver
Our team produces research deliverables, configures EDOS, migrates data, and tests everything before your team touches it.
Launch & Train
We roll out with role-specific training, ensure adoption across teams, and provide hands-on support through go-live.
Evolve
As your programs change, we stay with you — new research, updated reports, refined workflows, and expanded capabilities on your cadence.
Outcomes
What our partners experience
When your team has a dedicated research partner and the right tools configured for your workflows, the results compound. Here's what organizations typically see.
of EDOs are 1–3 person teams
Most organizations don’t have a dedicated research function. We become that team.
reduction in reporting time
Our R&D team and platform replace manual report assembly with scalable deliverables.
faster program onboarding
New programs launch with research-backed frameworks instead of starting from scratch.
of deliverables human-reviewed
Every report, scorecard, and analysis is reviewed by our team before it reaches yours.
We're a two-person shop. We don't have the bandwidth to produce the research our board and stakeholders need. Incenti's team sat down with us, learned our programs, and now delivers the reports and analysis we used to dream about having. It's like having a research department we can actually afford.
Regional Economic Development Organization
Executive Director
2-person
team, full research output
4 weeks
to first deliverable
Who we work with
Serving the entire economic development ecosystem
Partner with us
Let your team thrive — within your budget
Every engagement is scoped to your needs and your budget. Whether you need a one-time research deliverable or an ongoing R&D partnership, we design engagements that deliver value at every step — so you can grow equitably without overextending.
Research Project
A focused engagement around a single deliverable — an impact report, regional scorecard, competitive analysis, or custom research product.
2 – 6 weeksComprehensive Engagement
End-to-end research and platform deployment including process design, data migration, EDOS configuration, and training.
8 – 16 weeksOngoing R&D Partnership
Recurring research deliverables, advisory support, and platform evolution as your programs and community needs change.
Monthly or quarterly retainerCommon questions
What partners ask before getting started
We scope every engagement to your budget and needs. Whether it’s a single research project or an ongoing retainer, we design engagements that deliver measurable value at every phase — so you’re never paying for work that doesn’t move the needle.
No. Our research and advisory services are available independently. Many partners start with research deliverables — reports, scorecards, competitive analyses — and adopt EDOS later when they’re ready for a platform. There’s no requirement to use both.
Absolutely. Many partners start with a single research engagement — like an annual impact report or a regional scorecard — and expand to recurring deliverables or platform services as they see results. Our model is designed to scale with you.
We sit down with your team to understand your goals, current tools, reporting obligations, and pain points. Discovery typically takes 1–2 weeks and produces a clear roadmap of deliverables and timelines tailored to your priorities.
Most consultants deliver a report and move on. We stay with you. Our team builds institutional knowledge about your programs and community, produces recurring deliverables on your cadence, and can also configure technology to support your workflows — all within one partnership.